Acute Care Short-term treatment for a severe injury, illness, urgent medical condition, or during recovery from surgery.
Critical Care Specialized treatment for people with life-threatenting injuries or illnesses.
Primary Care First point of contact care in the health care system usually a clinic or family doctor.
Community Care Services that help people to receive care at home instead of a hospital or long-term care facility.
Academic Health Sciences Centre A partnership between one or more universities and health care providers focussing on research, clinical services, education and training.
Integrated Care A global trend in health care aimed at reducing fragmentation of services and enabling better more coordinated and continuous care.

the new St. Pauls

How We Got Here

How We Got Here

How you helped shape the future of health care
Since April 2015, Providence Health Care has gathered feedback and ideas from hundreds of individuals and stakeholder groups on plans for the new St. Paul’s Hospital and health campus. Learn more about how we’ve consulted the community as part of our clinical planning and site development planning below.

Clinical planning community consultation
In early 2016, as part of clinical planning, Providence initiated a community consultation process. This included public outreach and consultation to share information about plans for the new St. Paul’s Hospital and health campus and to gather input from stakeholders and the general public, with a key focus on understanding the health care needs of the community and how the new St. Paul’s could best support these.

During February and March 2016, Providence Health Care hosted eight community forums, in partnership with Vancouver Coastal Health, in the neighbourhoods closest to the current and future St. Paul’s Hospital sites (West End, Downtown Eastside and False Creek). In addition, participants also shared ideas via an online survey, in one-on-one stakeholder meetings, by email, phone, social media and other means.

Input has been captured, summarized and shared with our key planning partners, including Vancouver Coastal Health, the Ministry of Health, City of Vancouver and others to inform project planning, and will be included as part of our business plan for the new St. Paul’s Hospital and health campus.

Even though the community forums and survey for the clinical services planning process have now concluded, we invite people to get in touch at any time with their feedback and questions on the new St. Paul’sHospital and health campus.

City of Vancouver Policy Statement process
As part of the overall planning for the new St. Paul’s Hospital and health campus, the City of Vancouver led a process to develop a Policy Statement to guide the redevelopment of the Station Street site. The Policy Statement addresses land use, transportation, density, building types and heights, public amenities and integration with the adjacent neighbourhoods as part of the development of the new St. Paul’s Hospital and health campus.

The process took place in three phases involving public consultation in the form of open houses and online questionnaires. Following the final phase, City of Vancouver staff, members of the redevelopment team and members of the community attended a City Council meeting to determine whether or not the completed Policy Statement would be adopted. The consideration was successful and in the fall of 2019 the City approved “in principle” the rezoning application under the approved St. Paul’s Hospital and Health Campus Policy Statement as well as the Rezoning Policy for Sustainable Large Developments. Read more here.

For more information on the City of Vancouver’s planning process for the new St. Paul’s Hospital and health campus, please visit the City of Vancouver’s project site:

Engagement Background

Providence Health Care’s Engagement Principles for the St. Paul’s Redevelopment Project

Throughout the entire planning process for the new St. Paul’s Hospital and health campus, we’re committed to a public and stakeholder engagement that:

  • is clear about the decisions that need to be made throughout the process
  • is clear about what individuals and stakeholders will be consulted on and how their feedback will be used
  • proactively reaches out to potentially impacted and interested individuals and stakeholder groups, especially patients, health care stakeholders and the marginalized, to invite them to share their input
  • considers a broad range of voices in shaping the decisions and outcomes
  • provides participants with the information they need to participate in a meaningful way
  • provides many opportunities to participate that reflect diverse needs
  • communicates the outcomes of various stages of the process, including how public/stakeholder input was considered

Groups we’ve engaged with

Since April 2015, Providence Health Care has met with many internal and external groups, including stakeholder groups from the West End, False Creek and Strathcona areas. Through a variety of engagement activities, these and other stakeholders will be encouraged to continue to participate and have their say in the planning processes, not only for the redevelopment of the Station Street site but also to help determine the West End’s continuing health needs for the future.


Designing the most innovative models of care in partnership with our stakeholders

Making significant changes to health care delivery requires the many partnerships we have formed and are forming across British Columbia.

Providence Health Care is working closely with physicians, researchers and other staff and care providers across Providence, local Nations of this territory and Indigenous community partners, community and patient groups throughout the province, as well as the BC Ministry of Health, Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health, St. Paul’s Foundation and the City of Vancouver on planning for the new St. Paul’s Hospital and Health Campus.

Learn more about our partnerships.

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